Skip to main content

DirecTV incorporates artificial intelligence into its fiber optic internet network. How does it work?

September 15, 2025

Home connectivity has become an essential aspect of daily life. From remote work to entertainment, the demand for stable and fast internet service is constantly growing. Faced with this scenario, companies are seeking to implement technological solutions that anticipate problems, reduce response times, and improve the quality of the user experience.

Strategic alliance between DirecTV and Dynamoedge

DirecTV Latin America announced the incorporation of Dynamoedge technology into its fiber optic internet operations. This innovation integrates real-time artificial intelligence to improve connectivity performance while reducing energy consumption and carbon footprint.

  • The agreement is presented as a long-term partnership that transforms the way users experience the service, positioning DirecTV as a pioneer in the implementation of automated diagnostic and prediction systems in the region.

How Dynamoedge technology works

The Dynamoedge-AI platform enables continuous service diagnostics and the prediction of potential issues in each home , preemptively resolving problems that could affect connectivity.

Its main capabilities include:

  • Proactively contracting solutions before the user detects a failure.
  • Optimizing home Wi-Fi performance by adjusting parameters in real time.
  • Reduction of home technical visits , thanks to remote incident resolution.
  • Analysis speed of between 10 and 100 milliseconds, merging network data and operational metrics.
  • Reduction in energy consumption by making infrastructure use more efficient.

Impact on user experience

Dynamoedge’s artificial intelligence provides DirecTV with unprecedented operational visibility , facilitating comprehensive performance management across homes and the network as a whole.

This means for customers:

  • More stable and faster connections .
  • Immediate responses to potential failures , even before they manifest.
  • Greater reliability in internet services.

According to executives from both companies, this development redefines quality in telecommunications and sets a new standard of agility and resilience for digital services in Latin America and the Caribbean.